Legal & Trust
Last updated: March 2025

Privacy Policy

Alpharetta Appliance Repair GA respects your privacy. This policy explains what information we collect when you request residential or commercial appliance services, how we safeguard it, and your options regarding your personal records.

No Data Selling

We never monetize or trade your contact info to third parties.

Encrypted Booking

All dispatch and schedule requests use secure TLS encryption.

Direct Control

Opt-out or request record updates with a single phone call or email.

1. Information We Collect
We collect details necessary to schedule and complete appliance repair appointments accurately.

When you book service, call us, or submit an inquiry through our website, we may collect personal identifiers such as your full name, phone number, email address, physical service address, ZIP code, appliance brand and model details, and the specific equipment symptoms you report.

2. How We Use Your Information
Your data is used strictly to fulfill service calls, provide estimates, and ensure quality repairs.

We use your information to dispatch certified technicians to your location, send appointment reminders, provide repair warranties, process invoices, communicate diagnostic findings, and continuously improve our local customer service in Alpharetta and surrounding communities.

3. Cookies & Analytics Technologies
We use standard technical cookies and analytics to evaluate site performance and ensure seamless browsing.

Our website uses standard session cookies, performance cookies, and diagnostic tools to understand page loading speeds, track high-traffic service hubs, and optimize your navigation experience. You can modify your browser settings to decline non-essential cookies at any time.

4. Third-Party Sharing & Disclosure
We never sell, rent, or trade your personal information to third-party marketers.

We may share limited information strictly with vetted service providers who assist our core operations, such as secure payment processors, automated SMS dispatch routing systems, and direct parts suppliers when fulfilling warranty replacements. All partners are bound by confidentiality agreements.

5. Data Security & Storage
Industry-standard encryption and physical access restrictions safeguard your personal records.

We implement TLS/SSL encryption for all data submitted via our website booking forms. Your information is stored on secured servers with restricted administrative access to prevent unauthorized use, loss, or alteration.

6. Your Privacy Rights & Choices
You have the right to review, update, or request the deletion of your customer contact record.

Residents of Georgia and applicable jurisdictions may request access to the personal data we maintain, request corrections to outdated address or contact records, or ask to opt out of non-transactional text and email updates by contacting our privacy coordinator.

Updates to This Policy

We may periodically update this policy to reflect operational changes or applicable Georgia state and federal privacy regulations. Any updates will be posted directly on this page with a revised effective date at the top.

Privacy Inquiries
Have a Question?
Contact our compliance coordinator regarding data access, record removal, or cookie preferences.
Available Mon–Sat: 8:00 AM – 7:00 PM for privacy & dispatch inquiries.