Legal & Policies

Terms of Service

Please read these terms carefully before scheduling service with Alpharetta Appliance Repair GA. By booking a repair or requesting diagnostic evaluation, you agree to these terms.

Last Updated: January 2025
90-Day Parts & Labor Warranty
All installed OEM replacement parts and repair labor are protected by our standard 90-day guarantee.
Transparent Diagnostics
Upfront flat-rate diagnostic fee waived with any approved full repair service.
Clear Liability Scope
Defined coverage limits protecting pre-existing equipment conditions and structural site hazards.
Flexible Payment Terms
Payment is due upon service completion via major credit cards, checks, or electronic methods.

Detailed Service Terms & Policies

1.1 Service Appointments: When booking a service call with Alpharetta Appliance Repair GA, you agree to provide safe and reasonable access to the appliance or commercial refrigeration unit, including proper clearance, utility shutoffs (water, electrical, gas), and a secure work environment.

1.2 Diagnostic Fee: A flat diagnostic dispatch fee is charged upon the technician’s on-site inspection and problem evaluation. If you approve the written repair estimate presented by our technician, the diagnostic fee is applied directly toward the cost of the repair.

1.3 Written Estimates: All repairs will be outlined in a written or electronic estimate prior to physical work starting. No additional work beyond the approved quote will be executed without prior customer approval.

1.4 Cancellation & Rescheduling: We require at least 2 hours advance notice prior to your scheduled appointment window to reschedule or cancel without a cancellation fee.

Have Inquiries About Our Policies?

Our local dispatch team is available to assist with service details, written estimates, and warranty documentation.

Alpharetta, GA & Surrounding Areas